FAQ

Frequently Asked Questions

Comfort, time savings, safety, and stress reduction are some of the benefits that make your travel planning more enjoyable.

You can book online through the transfer company's website or via email by providing your travel date, airport, destination, and the number of passengers.

It is recommended to book as early as possible before the travel date, especially during busy periods or if you are traveling to popular destinations.

There are various vehicle options, from cars and luxury cars to minibusses and special shuttles. The choice of vehicle can be made based on the number of passengers and preferences.

The transfer fees typically vary based on distance, type of transfer, vehicle selection, and booking timing. The prices are calculated according to the tariff table set by the company.

Usually, you can change your reservation by contacting the customer service of the transfer company or using the online booking system.

The transfer fee usually covers a specific distance and a set number of passengers. (However, additional fees may apply for special requests or additional services such as extra ski equipment.)

The luggage restrictions are usually set per passenger. It is important to specify any special requirements or special luggage such as ski equipment in advance.

Cancellation policies may vary depending on the company. Usually, there is free cancellation or a partial refund up to a certain time before the scheduled transfer.

In case of a delay, it is important to contact the transfer company. The company usually monitors the flight, but it's essential to check the contact details for unexpected situations.

No, our transfer prices are fixed. If your flight is delayed, our driver will wait for you without any additional charges.

First, check your spam folder for the confirmation email. If you can't find it there, please contact us via email or phone.

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