Privacy Policy
Legal Basis
The EU General Data Protection Regulation (GDPR) and the Data Protection Act 2000 protect the right to the protection of personal data. We process your data exclusively based on the legal provisions (GDPR).
Basic Principles
The data controller responsible for the processing of personal data on this website is the operator specified in the imprint. For questions or comments regarding this privacy policy, you can contact us at the email address provided in the imprint.
We take the protection of your personal data very seriously and implement all necessary measures to ensure its security. In this statement, you will learn how we use and process your data.
Purpose, Legal Basis, Retention Period, and Data Recipients (Purpose of Processing, Legal Basis, Retention Period, and Data Provided)
We collect and process personal data exclusively for the following purposes:
- Processing of contact inquiries and reservations
- Fulfillment of contracts and processing
- Compliance with legal obligations
- Communication with users regarding reservations and inquiries
The legal basis for processing your data includes contract fulfillment, your consent, and the fulfillment of our legal obligations under the GDPR. Without providing the required data, we cannot process your inquiries and reservations.
Your data will be stored only as long as necessary for the respective purpose or until the statutory retention periods expire.
Contact Form
We use two contact forms on our website:
- Standard Contact Form
- Reservation and Inquiry Form
The data you submit (name, email, phone number, and if applicable, flight information, pick-up and drop-off locations) is processed and stored on our own mail server. This data is used solely for processing your inquiry or reservation. Data will not be shared with third parties without your explicit consent.
Server Log Files
Our hosting provider automatically collects and stores the following data transmitted by your browser:
- Browser type and version
- Operating system
- IP address
- Date and time of access
- Referrer URL
This data is not directly linked to a specific person and is not combined with other data.
Cookies and Tracking
Our website does not use tracking cookies for advertising or market research. Only technically necessary cookies are used to ensure the functionality of the website, such as storing reservation data in the shopping cart.
Piwik Web Analytics
We use the Piwik web analytics service to analyze the use of our website. Cookies are used to collect data about your use of our website. This data is anonymized and stored on a server in Germany. You can disable the storage of cookies in your browser.
Consent and Withdrawal
If your consent is required for processing your data, we will process your data only after your explicit consent. You can withdraw your consent at any time by sending us an email.
Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or manipulation. These security measures are regularly updated to keep pace with technological developments.
Your Rights
You have the right to access the personal data we store, to request corrections, deletions, or restrictions on processing, to object to processing, and to request data portability. To exercise these rights, please contact us via the email address provided in the imprint.
Privacy Policy for the Use of OpenStreetMap
We use OpenStreetMap (OSM) on our website to display geodata. OSM does not store any personal data. For more information, please refer to the OpenStreetMap Privacy FAQ.
Social Media Plugins
This website does not integrate social media plugins such as Facebook, YouTube, or Instagram. If such services are used in the future, we will inform you accordingly.